{"id":1781,"date":"2026-03-09T14:11:04","date_gmt":"2026-03-09T12:11:04","guid":{"rendered":"https:\/\/www.karico.fi\/?p=1781"},"modified":"2026-03-11T10:24:49","modified_gmt":"2026-03-11T08:24:49","slug":"customers-are-satisfied-with-karicos-operations","status":"publish","type":"post","link":"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/","title":{"rendered":"Customers are satisfied with Karico&#8217;s operations"},"content":{"rendered":"<h4>We asked our customers for feedback on our operations with a traditional customer satisfaction survey. Although we do recognize our strength as a reliable and punctual operator, we are impressed by the satisfaction our customers have shown with the level of our operations. On average, our customers gave us a rating of 6.4 on a scale of 1\u20137 and the NPS figure* is an excellent 81.<\/h4>\n<h4>We thank everyone who responded to our survey! We raffled three Verkkokauppa.com gift cards among the respondents. This time, Maria, Antti and Riitta were the lucky winners. The winners have been contacted directly.<\/h4>\n<h4>Over 150 representatives of our customers responded to the survey conducted in November 2025.<\/h4>\n<h4><\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1783\" src=\"https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Cutomer_satisfaction-pic1-2025-500x325.png\" alt=\"\" width=\"718\" height=\"466\" srcset=\"https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Cutomer_satisfaction-pic1-2025-500x325.png 500w, https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Cutomer_satisfaction-pic1-2025-768x499.png 768w, https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Cutomer_satisfaction-pic1-2025-900x586.png 900w, https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Cutomer_satisfaction-pic1-2025.png 902w\" sizes=\"auto, (max-width: 718px) 100vw, 718px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1785\" src=\"https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Cutomer_satisfaction-pic2-2025-500x328.png\" alt=\"\" width=\"723\" height=\"474\" srcset=\"https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Cutomer_satisfaction-pic2-2025-500x328.png 500w, https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Cutomer_satisfaction-pic2-2025-768x503.png 768w, https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Cutomer_satisfaction-pic2-2025.png 1076w\" sizes=\"auto, (max-width: 723px) 100vw, 723px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1787\" src=\"https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Cutomer_satisfaction-pic3-2025-500x331.png\" alt=\"\" width=\"715\" height=\"473\" srcset=\"https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Cutomer_satisfaction-pic3-2025-500x331.png 500w, https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Cutomer_satisfaction-pic3-2025-768x508.png 768w, https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Cutomer_satisfaction-pic3-2025.png 1053w\" sizes=\"auto, (max-width: 715px) 100vw, 715px\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1789\" src=\"https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Cutomer_satisfaction-pic4-2025-500x311.png\" alt=\"\" width=\"761\" height=\"473\" srcset=\"https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Cutomer_satisfaction-pic4-2025-500x311.png 500w, https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Cutomer_satisfaction-pic4-2025-768x477.png 768w, https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Cutomer_satisfaction-pic4-2025.png 1162w\" sizes=\"auto, (max-width: 761px) 100vw, 761px\" \/><\/p>\n<p>*The NPS figure, or Net Promoter Score, indicates how large a proportion of those who responded to the survey would recommend Karico Oy Tarrapaino. The maximum NPS is 100.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How are we doing? Very well, our customers replied. In November 2025, we asked our customers for feedback on the quality of our operations. Thank you to everyone who responded to the survey!<\/p>\n","protected":false},"author":9,"featured_media":1793,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[2],"tags":[],"class_list":["post-1781","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customers are satisfied with Karico&#039;s operations - Karico<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customers are satisfied with Karico&#039;s operations - Karico\" \/>\n<meta property=\"og:description\" content=\"How are we doing? Very well, our customers replied. In November 2025, we asked our customers for feedback on the quality of our operations. Thank you to everyone who responded to the survey!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/\" \/>\n<meta property=\"og:site_name\" content=\"Karico\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-09T12:11:04+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-11T08:24:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Customer_satisfaction_artikkelikuva-2025.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1117\" \/>\n\t<meta property=\"og:image:height\" content=\"732\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Niklas Stubbe\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Niklas Stubbe\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/\"},\"author\":{\"name\":\"Niklas Stubbe\",\"@id\":\"https:\/\/www.karico.fi\/en\/#\/schema\/person\/873edb399dfd5c0d9a6e32feec6b61df\"},\"headline\":\"Customers are satisfied with Karico&#8217;s operations\",\"datePublished\":\"2026-03-09T12:11:04+00:00\",\"dateModified\":\"2026-03-11T08:24:49+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/\"},\"wordCount\":144,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Customer_satisfaction_artikkelikuva-2025.png\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/\",\"url\":\"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/\",\"name\":\"Customers are satisfied with Karico's operations - Karico\",\"isPartOf\":{\"@id\":\"https:\/\/www.karico.fi\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Customer_satisfaction_artikkelikuva-2025.png\",\"datePublished\":\"2026-03-09T12:11:04+00:00\",\"dateModified\":\"2026-03-11T08:24:49+00:00\",\"author\":{\"@id\":\"https:\/\/www.karico.fi\/en\/#\/schema\/person\/873edb399dfd5c0d9a6e32feec6b61df\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/#primaryimage\",\"url\":\"https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Customer_satisfaction_artikkelikuva-2025.png\",\"contentUrl\":\"https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Customer_satisfaction_artikkelikuva-2025.png\",\"width\":1117,\"height\":732},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.karico.fi\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customers are satisfied with Karico&#8217;s operations\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.karico.fi\/en\/#website\",\"url\":\"https:\/\/www.karico.fi\/en\/\",\"name\":\"Karico\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.karico.fi\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.karico.fi\/en\/#\/schema\/person\/873edb399dfd5c0d9a6e32feec6b61df\",\"name\":\"Niklas Stubbe\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/444a50ee1e82f7caea30a310b406b3a3bb21531edee4b10a115b2beb99566638?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/444a50ee1e82f7caea30a310b406b3a3bb21531edee4b10a115b2beb99566638?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/444a50ee1e82f7caea30a310b406b3a3bb21531edee4b10a115b2beb99566638?s=96&d=mm&r=g\",\"caption\":\"Niklas Stubbe\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customers are satisfied with Karico's operations - Karico","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/","og_locale":"en_US","og_type":"article","og_title":"Customers are satisfied with Karico's operations - Karico","og_description":"How are we doing? Very well, our customers replied. In November 2025, we asked our customers for feedback on the quality of our operations. Thank you to everyone who responded to the survey!","og_url":"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/","og_site_name":"Karico","article_published_time":"2026-03-09T12:11:04+00:00","article_modified_time":"2026-03-11T08:24:49+00:00","og_image":[{"width":1117,"height":732,"url":"https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Customer_satisfaction_artikkelikuva-2025.png","type":"image\/png"}],"author":"Niklas Stubbe","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Niklas Stubbe","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/#article","isPartOf":{"@id":"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/"},"author":{"name":"Niklas Stubbe","@id":"https:\/\/www.karico.fi\/en\/#\/schema\/person\/873edb399dfd5c0d9a6e32feec6b61df"},"headline":"Customers are satisfied with Karico&#8217;s operations","datePublished":"2026-03-09T12:11:04+00:00","dateModified":"2026-03-11T08:24:49+00:00","mainEntityOfPage":{"@id":"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/"},"wordCount":144,"commentCount":0,"image":{"@id":"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/#primaryimage"},"thumbnailUrl":"https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Customer_satisfaction_artikkelikuva-2025.png","inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/","url":"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/","name":"Customers are satisfied with Karico's operations - Karico","isPartOf":{"@id":"https:\/\/www.karico.fi\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/#primaryimage"},"image":{"@id":"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/#primaryimage"},"thumbnailUrl":"https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Customer_satisfaction_artikkelikuva-2025.png","datePublished":"2026-03-09T12:11:04+00:00","dateModified":"2026-03-11T08:24:49+00:00","author":{"@id":"https:\/\/www.karico.fi\/en\/#\/schema\/person\/873edb399dfd5c0d9a6e32feec6b61df"},"breadcrumb":{"@id":"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/#primaryimage","url":"https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Customer_satisfaction_artikkelikuva-2025.png","contentUrl":"https:\/\/www.karico.fi\/app\/uploads\/2026\/03\/Customer_satisfaction_artikkelikuva-2025.png","width":1117,"height":732},{"@type":"BreadcrumbList","@id":"https:\/\/www.karico.fi\/en\/customers-are-satisfied-with-karicos-operations\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.karico.fi\/en\/"},{"@type":"ListItem","position":2,"name":"Customers are satisfied with Karico&#8217;s operations"}]},{"@type":"WebSite","@id":"https:\/\/www.karico.fi\/en\/#website","url":"https:\/\/www.karico.fi\/en\/","name":"Karico","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.karico.fi\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.karico.fi\/en\/#\/schema\/person\/873edb399dfd5c0d9a6e32feec6b61df","name":"Niklas Stubbe","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/444a50ee1e82f7caea30a310b406b3a3bb21531edee4b10a115b2beb99566638?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/444a50ee1e82f7caea30a310b406b3a3bb21531edee4b10a115b2beb99566638?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/444a50ee1e82f7caea30a310b406b3a3bb21531edee4b10a115b2beb99566638?s=96&d=mm&r=g","caption":"Niklas Stubbe"}}]}},"_links":{"self":[{"href":"https:\/\/www.karico.fi\/en\/wp-json\/wp\/v2\/posts\/1781","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.karico.fi\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.karico.fi\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.karico.fi\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.karico.fi\/en\/wp-json\/wp\/v2\/comments?post=1781"}],"version-history":[{"count":5,"href":"https:\/\/www.karico.fi\/en\/wp-json\/wp\/v2\/posts\/1781\/revisions"}],"predecessor-version":[{"id":1796,"href":"https:\/\/www.karico.fi\/en\/wp-json\/wp\/v2\/posts\/1781\/revisions\/1796"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.karico.fi\/en\/wp-json\/wp\/v2\/media\/1793"}],"wp:attachment":[{"href":"https:\/\/www.karico.fi\/en\/wp-json\/wp\/v2\/media?parent=1781"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.karico.fi\/en\/wp-json\/wp\/v2\/categories?post=1781"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.karico.fi\/en\/wp-json\/wp\/v2\/tags?post=1781"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}